Once you have accepted a quotation from Removal Birmingham , you are agreeing to all of the terms and conditions listed below:-
1. Where the customer has themselves undertaken the packaging of their own possessions ready for removal: We would advise you the customer, that the responsibility is solely upon you the customer to ensure that all personal belongings and effects are packaged in a safe and secure manner ready for transit as Removal Birmingham cannot be responsible or liable for damage in situations where the customer has undertaken their own packaging.
2. Prior to removals work commencing parking must be arranged by you the customer at both addresses. Any parking fines incurred as a result of removals work will be charged to the customer on the final bill.
3. Cancellation Fees for Confirmed Bookings: Should our services be cancelled 2 days prior to the arranged removal date a 30% charge will apply. This is increased to a 50% charge if cancellation is given within 24 hours prior to planned removals work.
4. If the customer believes any items have been damaged in transit by Removal Birmingham , they need to point this out while Flexible Removals staff are still on the customer premises during the removals work or upon completion so that we can personally identify the damage in question and take the appropriate course of action, which could a partial refund or in some cases an insurance claim (excess of £250 applies to all insurance claims)